I’m interested in booking! What’s next?

We typically like to schedule a 30 minute video chat with our potential clients, so that we can all get acquainted, talk about your event/session in more detail, and answer any questions you may have.

If you’re ready to book - we will send you (1) a service agreement to review and provide e-signatures and (2) an invoice for your preferred photography package.

When are deposits/payments due?

Deposits are due at booking to secure date and are non-refundable. They are typically 25% of the total cost of the session.

Remaining total balance due by the day of session date.

What happens if I need to reschedule or cancel my session?

In the event that you need to reschedule a session, that’s totally fine! We just require a minimum of 14 days notice or additional fees may apply.

Please note that if you wish to cancel the session completely, the 25% retainer will unfortunately be non-refundable.

What is the turnaround time for photos?

The typical turn around time for most of our sessions is 3-4 weeks from the photoshoot date.

City Hall Wedding packages with a ceremony, typically 4-5 weeks turnaround time.

I need my photos quickly, what are my options?

If you need your photos from our session sooner than our standard delivery time - we offer rush delivery for an additional fee. (Excludes Private Weddings)

2 week delivery: +25% of Total Fee

1 week delivery: +50% of Total Fee

How many photos will we receive?

Couples,Family, and Maternity Sessions - minimum 50 professionally edited high-res images

“Classic” SF City Hall Package - minimum 50 professionally edited high-res images

“Elevated” SF City Hall Package - minimum 100 professionally edited high-res images

“Timeless” SF City Hall Package - minimum 150 professionally edited high-res images

If you decide you want to add additional time to your session, you can expect an additional 50 edited images minimum.

How will the photos be delivered?

Photo galleries will be delivered via Pixieset, a gallery hosting platform. We like to use Pixieset as it creates a nicely organized and personalized feel to your photo gallery. From there you can download all of your images and even share your gallery with friends and family.

Galleries will also have their own unique password to ensure privacy.

Where are you located and do you travel?

We’re based in Oakland, in the heart of the East Bay, but we’re happy to travel throughout the Bay Area. If you have a location in mind that’s outside the Bay Area, let’s chat and see how we can make it happen!